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ADAPTATION TO ELECTROSTIMULATION
FAT LOSS
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ONLINE COURSES
FACE TO FACE COURSES
WORKOUTS
ADAPTATION TO ELECTROSTIMULATION
FAT LOSS
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Trouble shooting guide
Course Content
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UNIT 1: Wiemspro Suits
17 Topics
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LESSON 1: DOES NOT EMIT A CHANNEL.
LESSON 2: VELCRO ON ELECTRODE DOESN’T STICK.
LESSON3: VELCRO ON CHEST DOESN’T STICK.
LESSON 4: VELCRO STRAP DOESN’T STICK.
LESSON 5: PANTS VELCRO DOESN’T STICK
LESSON 6: ARM BAND VELCRO DOESN’T STICK.
LESSON 7: BROKEN LEG CLIP.
LESSON 8: BROKEN ZIPPER.
LESSON 9: STRUCTURAL DEGRADATION OF THE SUIT.
LESSON 10:IRREGULAR EMISSION.
LESSON11: PRICKLING SENSATION ON AN ELECTRODE.
LESSON 12: BROKEN ELECTRODE SNAP.
LESSON 13: BAD TEXTILE FINISH.
LESSON 14: BROKEN CHEST CLIP.
LESSON 15: DEFECT IN THE BACK POCKET VELCRO.
LESSON 16: ARM BAND SNAP MATCHES VELCRO.
LESSON 17: A PIECE OR POCKET OF A SUIT IS MISSING.
UNIT 2: Cable
12 Topics
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CABLE REPLACEMENT TUTORIAL FOR REVOLUTION PRO SUIT.
CABLE REPLACEMENT TUTORIAL FOR ULTRALITHE SUIT
LESSON 1: DOES NOT BROADCAST A CHANNEL.
LESSON 2: DOES NOT EMIT A CHANNEL.
LESSON 3: EXTERNAL BREAKAGE.
LESSON 4: INTERNAL BREAKAGE.
LESSON 5: IRREGULAR EMISSION.
LESSON 6: LOOSE MAIN CONNECTOR.
LESSON 7: EXCESS CORD LENGTH. CAUSES CORD PULLING OR BENDING THAT CAN DAMAGE THE CORD.
LESSON 8: EXCESS CORD LENGTH. MANY KINKS THAT CAN LEAD TO THE CORD BREAKING.
LESSON 9: PLUG AND PLAY CONNECTORS BROKEN BY PRESSURE.
LESSON 10: BANANA CONNECTION FAILURE.
UNIT 3: Wiemspro Device
24 Topics
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LESSON 1: THE MICRO USB CONNECTOR DOES NOT CONNECT TO THE CHARGING PORT
LESSON 2: PARTIAL DISCONNECTION
LESSON 3: THE CONNECTOR HAS A DAMAGED CHANNEL AND DOES NOT EMIT CURRENT
LESSON 4: DAMAGED ON/OFF BUTTON
LESSON 5: YOU HAVE TO PRESS THE ON/OFF BUTTON VERY HARD FOR IT TO WORK.
LESSON 6: V1 BATTERIES DO NOT CHARGE OR DO NOT CHARGE PROPERLY.
LESSON 7: THE V1 BATTERY DOES NOT CHARGE AND THE RED LIGHT DOES NOT FLASH WHEN CONNECTED TO THE POWER.
LESSON 8: THE BATTERY IN THE V1 DOES NOT SUPPLY CURRENT TO THE STARTER AFTER THE BUTTON IS PRESSED.
LESSON 9: V1 BATTERY RUNS OUT QUICKLY DURING SESSIONS.
LESSON 10: THE V1 BATTERY IS DEFORMED.
LESSON 11: THE BATTERIES IN THE V2 ARE INCORRECTLY INSTALLED.
LESSON 12: THE V2’S BATTERIES RUN OUT QUICKLY.
LESSON 13: DOES NOT EMIT A CHANNEL.
LESSON 14: DOES NOT EMIT ANY CHANNELS.
LESSON 15: IRREGULAR EMISSION.
LESSON 16: IS DISCONNECTED DURING THE SESSION
LESSON 17: DOES NOT APPEAR IN THE APP.
LESSON 18: HIGH TEMPERATURE AND/OR LOCALIZED DISCHARGE.
LESSON 19: LOOSE PIECE ON THE INSIDE.
LESSON 20: THE DEVICE DOES NOT SYNC WITH THE APP.
UNIT 4: Wiemspro App
18 Topics
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LESSON 1: THE APP WON’T DOWNLOAD.
LESSON 2: APP DOES NOT OPEN/DOES NOT SYNC.
LESSON 3: APP CLOSES FOR NO REASON.
LESSON 4: LOSS OF CUSTOMER DATA / CUSTOMER FILES.
LESSON 5: I DON’T SEE THE PERSONAL TRAINING.
LESSON 6: THE TRAINING DEVICE DOES NOT SYNC (DEVICE NUMBER LOST).
LESSON 7: DOES NOT STORE THE TRAINING SET UP OR VALUES RECORDED IN THE LAST SESSION, AVERAGE AND MAXIMUM.
LESSON 8: LOSS OF CONDUCTIVITY BARS (GRAPHICAL REPRESENTATION) EVEN IF CONDUCTIVITY IS PRESENT.
LESSON 9: THE BLUETOOTH DOES NOT WORK EVEN THOUGH IT’S ON (iOS 13).
LESSON 10: INDIVIDUAL AND ESPECIALLY GROUP HEART RATE MONITORS SWITCH-OFF
LESSON 11: THE WORK AND REST TIME PROGRESSION BARS DO NOT SYNC (GRAPHIC REPRESENTATION).
LESSON12: A DEVICE CAN BE LINKED TO ANOTHER iPad WHOSE APP HAS THE SAME USER ACCOUNT.
LESSON 13: DOES NOT EMIT CURRENT AT THE BEGINNING OR DURING THE SESSION.
LESSON 14: BLUETOOTH CONNECTION PROBLEM ON THE DEVICE.
LESSON 15: THE DEVICE DOES NOT RESPOND TO THE iPad ORDERS.
LESSON 16: THE DEVICE DOESN’T RELOAD MINUTES.
LESSON 17 – WIFI LOGIN ERROR
LESSON 18: MINUTES IN NEGATIVE OR A RED “X”. RESTART APP WITH WI-FI.
UNIT 5: Accessories
1 Topic
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LESSON 1: BROKEN V1. DEVICE CHARGING CORD
UNIT 6: Private Area
2 Topics
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LESSON 1: CANNOT ACCESS THE PRIVATE AREA.
LESSON 2: THE DATA IN THE PRIVATE AREA REPORTS DOES NOT MATCH.
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